Frequently Asked Questions

Every OMG Watch Co. timepiece features a patented UV-LED illumination system that gives the watch three completely different appearances, in daylight, under UV-LED illumination, and in the afterglow once the light deactivates. Each watch is also officially licensed by its fraternity, built around a 5-jewel Swiss quartz movement, and made to last.

Each timepiece is powered by a 5-jewel Swiss, gold-plated quartz movement with three hands. It is built for a battery life of up to five years under normal use, five full years of continuous timekeeping without a battery replacement.

The watch features hardened mineral crystal. Eighteen layers of proprietary aerospace UV-blocking technology help protect the dial and extend the life of the illumination system.

Yes. The watch is water resistant to 10ATM (100 meters / 330 feet), suitable for boating, sailing, lap swimming, and shallow snorkeling. It is not a diver’s watch. Do not press the pusher underwater, and avoid hot tubs, saunas, and showers. Rinse with fresh water after salt-water exposure.

Yes. Every OMG Watch Co. timepiece is officially licensed through its fraternity’s licensing body. The crest and identity appear with full fraternal authorization.

Press the pusher on the side of the watch to illuminate the dial for four seconds. The light then deactivates automatically, leaving a phosphor afterglow. The result is three different appearances: daylight, illumination, and afterglow.

The illumination battery is preprogrammed for more than 11,000 four-second activations. At ten activations per day, that is about 1,100 days, or roughly three years, of use.

The coated crystal blocks UV-LED emissions from exiting the watch while allowing visible illumination through. Do not remove the UV device from the watchcase or direct it into unprotected eyes.

The watch contains two batteries. The quartz movement battery has an estimated 60-month life. The illumination battery is preprogrammed for more than 11,000 activations.

We strongly recommend sending your timepiece to our authorized service team. Unauthorized repair voids the warranty. Start a repair request and we will send the next steps.

Rinse the stainless-steel case and silicone strap with water as needed. Do not use abrasive soaps or chemicals on the crystal. Dry with a soft microfiber cloth and keep the watch away from extreme heat.

The strap features quick-release pins. Pull the small knob on the strap pin to release tension on the lugs and slide the strap free. No tools are required.

Pull the crown to position two, turn it counterclockwise until the desired time appears, then push it back to position one. Always move the hands clockwise.

All OMG Watch Co. orders are fulfilled and shipped from Boca Raton, Florida.

Yes. International orders may be subject to customs duties and import taxes, which are the recipient’s responsibility. Delivery times vary by destination.

Domestic orders typically arrive within 5–7 business days. International orders typically arrive within 10–14 business days, depending on destination and customs processing.

Yes. Every OMG Watch Co. timepiece ships in a branded gift box, ready to give.

Returns are accepted within 30 days of purchase when the watch is in its original condition with all accessories and the original gift box. Email sara@omgwatchco.com with your order number before sending anything back.

Every timepiece includes a one-year limited warranty covering material and manufacturing defects in the movement, dial, and hands. It does not cover normal wear, accidents, abuse, water damage, or damage to the crystal, strap, buckle, battery, or LED components.

Complete the repair request form with your order number, proof of purchase, and a description of the issue. Our Florida-based team will guide you through the process.